Refunds Policy
RETURNS
Our policy lasts 14 days. Our policy lasts 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or an exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of products cannot be returned. Several types of products cannot be returned. Perishable goods such as food, flowers, or magazines cannot be returned. We also do not accept products for intimate or sanitary use, hazardous products, or flammable gasses or liquids. Other items that cannot be returned: Other items that cannot be returned: Context: Other items that cannot be returned:
* Gift cards
* Downloadable software
* Some health and personal care products
To make a return, you must present us with a receipt or proof of purchase. Please do not return your purchase to the manufacturer.
There are certain situations where only a partial refund is granted: (if applicable) * Books with obvious signs of use.
CD, DVD, VHS cassette, software, video game, cassette, or vinyl record that has been opened.
Any item that is not in its original condition, is damaged, or has missing parts for reasons not due to our error. Any item that is returned more than 14 days after delivery. Refunds (if applicable) Refunds (if applicable) Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. Once we have received and inspected the returned item, we will send you an email to confirm that we have indeed received it. We will also inform you of our decision regarding the approval or rejection of your refund request. Nous vous informerons également de notre décision quant à l’approbation ou au rejet de votre demande de remboursement. If your request is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days. If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or your original payment method, within a certain number of days.
Late or missing reimbursements (if applicable)
If you have not yet received your refund, please check your bank account again.
Next, contact the issuing entity of your credit card, as there may be a delay before your refund is officially posted. Next, contact the issuing entity of your credit card, as there may be a delay before your refund is officially posted. Next, contact your bank. Next, contact your bank. There is often a necessary processing time before a refund is displayed. There is often a necessary processing time before a refund is posted. If after completing all these steps, you still have not received your refund, please contact us at If after completing all these steps, you still have not received your refund, please contact us at info.sookaring@gmail.com.
Discounted items (if applicable) Only regular-priced items may be refunded. Only items at regular price can be refunded. Unfortunately, sale items are not refundable. Unfortunately, sale items are non-refundable.
Exchanges (if applicable)
We only replace an item if it is defective or damaged. If in this case you wish to exchange it for the same item, send us an email at sookaring@gmail.com.
If the returned item was identified as a gift at the time of purchase and was sent directly to you, you will receive a gift credit equal to the value of your return. If the returned item was identified as a gift at the time of purchase and was sent directly to you, you will receive a gift credit equal to the value of your return. Once we have received the returned item, a gift certificate will be mailed to you. Once we receive the returned item, a gift certificate will be sent to you by mail.
If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first to give it to you later, we will send a refund to the gift giver and they will know that you returned the item. If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first to give it to you later, we will send a refund to the gift giver and they will know that you returned the item. Shipping Shipping Context: Expedition
To return a product, you must send it. You will be responsible for paying your own shipping costs to return your item. You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from it. Context: If you receive a refund, the return shipping costs will be deducted from it.
Depending on where you live, the time it takes to receive your exchanged product may vary. Depending on where you live, the time it takes to receive your exchanged product may vary. Depending on where you live, the time it takes for your exchanged product to arrive may vary.
If you are shipping an item worth more than 75 $CAD, you should consider using a delivery service that allows you to track the shipment or purchase shipping insurance.
If you are shipping an item worth more than 75 $CAD, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guaranty that we will receive the item you return to us. We do not guaranty that we will receive the item you return to us.